Traditional & classic oxford shoes in a genuine handsewn-on-the-last construction.
Hand-antiqued calf leather upper.
Cushioned insole for added comfort.
Full leather midsole with leather sole.
Combination stacked leather/rubber heel.
How much does it cost for delivery in Malaysia?
FREE delivery (above RM300).
For orders below RM300:
Semenanjung Malaysia = RM 10 per pair
Sabah/Sarawak/Labuan = RM15 per pair
What if you ordered the wrong size?
Return back the shoes to us and we will send you the correct size.
To be eligible for a return or exchange/refund, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
Who will pay for the delivery fee?
Buyer will bear the cost of delivery of the shoes back to us.
Who will pay for the return fee from our warehouse to you?
The return fee is FREE .
Am I eligible for a refund?
We offer 30 Days Money Back Guarantee (full refund) if you decide that the shoes is not right for you. You can only exchange for another product or products which cost the same or higher within 30 days of receiving the goods provided it is unworn, unwashed and unaltered condition. To complete your return, we require a receipt or proof of purchase. Please try the shoes on soft surface upon receiving the shoes.
If you are not 100% satisfied with your purchase from us you can return your item(s) for a full refund within 30 days of purchase. (Returns must be unworn, in the state you received them, and in the original packaging.)
When do I get my money back?
After receiving back your item, we will transfer back your money via bank transfer (local Malaysian bank) or via Paypal (for international customer).
Shipping address for returns:
ZEVE SHOES (Zeve International Sdn Bhd)
Lot 2.2, Level 2 Podium,
Etiqa Twins 11, Jalan Pinang,
50450, Kuala Lumpur, Malaysia.
+601123368619 | firstname.lastname@example.org
Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
You will be responsible for paying for your own shipping costs for returning your item(international customer).
Calf leather is very absorbent so we suggest clients use the neutral color polish for calf leather products to prevent irreversible watermarks or staining. Light scratches on the leather can be buffed away using clean cloth or fingers to rejuvenate the natural oils on the leather. Over time and with exposure to light, this leather will gradually become darker in color. This effect is regarded as a natural feature of the material and is not a defect.
Suede is a very absorbent material and therefore marks easily. We recommend using a dedicated suede care kit products to keep the shoes in good condition. A good quality suede brush may be used to remove loose dirt but extra care must be taken, excessive use can cause permanent damage to the leather.
NEED ANY HELP?
We’re available via Whatsapp Chat (+6011-2336-8619) Monday - Friday from 10am - 7pm MYT (UTC+8h) or email at email@example.com