You can return back the shoes to us and we will send you the correct size. Buyer will bear the cost of delivery and return. We do not provide refunds.
You can only change for another product or products which cost the same or higher within 7 days of receiving the goods provided it is unworn, unwashed and unaltered condition.
Please try the shoes on soft surface upon receiving the shoes.
Here is the shipping address for returns:
Lot 2.2, Level 2 Podium, Etiqa Twins 11, Jalan Pinang, 50450, Kuala Lumpur, Malaysia.
Do inform us via phone or email: +601123368619 (Whatsapp/Call/SMS) email@example.com
Calf leather is very absorbent so we suggest clients use the neutral color polish for calf leather products to prevent irreversible watermarks or staining. Light scratches on the leather can be buffed away using clean cloth or fingers to rejuvenate the natural oils on the leather. Over time and with exposure to light, this leather will gradually become darker in color. This effect is regarded as a natural feature of the material and is not a defect.
Suede is a very absorbent material and therefore marks easily. We recommend using a dedicated suede care kit products to keep the shoes in good condition. A good quality suede brush may be used to remove loose dirt but extra care must be taken, excessive use can cause permanent damage to the leather.