Come & Join Zeve!

The Zeve team consists of individuals who are energetic, friendly, passionate, and hustlers. We are currently looking for individuals to fill these positions:

RETAIL SALES ASSOCIATE (ISETAN KLCC)

Responsibilities:

  • Ensure high levels of customer satisfaction through excellent sales service

  • Assess customers’ needs and provide assistance and information on product features

  • Maintain in-stock and presentable condition assigned areas

  • Actively seek out customers in store

  • Remain knowledgeable on products offered and discuss available options

  • Team up with co-workers to ensure proper customer service

  • Build productive trust relationships with customers

  • Basic understanding of sales principal and customer services practices (Greetings, Open sales, Cross sales, Up sales, Closing ; training will be provided)

  • Responsible, honest and trustworthy

  • A good problem solver

  • Good discipline and are able to follow the rules as instructed

  • Ability to multi-task and can work as part of a team

 

Requirements: :

  • Male/Female

  • Proven working experience as sales associate

  • Basic understanding of sales principles and customer service practices

  • Excellent command in English and Bahasa Malaysia (bonus if you can speak mandarin)

  • Minimum education qualification is SPM

  • Must be able to work on weekdays and public holidays

  • 18 years above and Malaysian citizens.

*If you are selected, you can start immediately

*You will be working at ISETAN KLCC

 

 

CUSTOMER SUPPORT EXECUTIVE

A customer service representative, or CSR, will act as a liaison, provide product/services information and resolve any emerging problems that our customer accounts might face with accuracy and efficiency.

The best CSRs are genuinely excited to help customers. They’re patient, empathetic, and passionately communicative. They love to talk. Customer service representatives can put themselves in their customers’ shoes and advocate for them when necessary.

Responsibilities

  • Manage emails
  • Manage WhatsApp message
  • Manage our social media dm’s/inbox
  • Manage incoming calls
  • Generate sales leads
  • Identify and assess customers’ needs to achieve satisfaction
  • Build sustainable relationships and trust with customer accounts through open and interactive communication
  • Provide accurate, valid and complete information by using the right methods/tools
  • Meet personal/customer service team sales targets and call handling quotas
  • Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution
  • Keep records of customer interactions, process customer accounts and file documents
  • Follow communication procedures, guidelines and policies
  • Take the extra mile to engage customers

Requirements

 

  • Female/Male
  • Excellent command in English and Bahasa Malaysia
  • Minimum education qualification is SPM
  • Must be able to work on weekdays and public holidays
  • 18 years above and Malaysian citizens.
  • Proven customer support experience or experience as a client service representative
  • Strong phone contact handling skills and active listening
  • Familiarity with CRM systems and practices
  • Customer orientation and ability to adapt/respond to different types of characters
  • Excellent communication and presentation skills
  • Ability to multi-task, prioritize, and manage time effectively

*You will be working at Zeve HQ in Setapak, Kuala Lumpur.

 

 

JOB VACANCY - MULTIMEDIA DESIGNER

Multimedia designers are the creative minds behind advertisements, informational videos, and many other types of content. They combine text, audio, photography, and video to create informational and impactful content. 

Uses creative and IT skills to produce multimedia products

Responsibilities

  • Knowledge and skills in graphic and multimedia design and layout
  • Ability to present ideas and solutions through effective communication
  • Excellent in working with teams and independently
  • Responsible and the ability to meet deadlines
  • A strong visual and creative sense
  • Ability to provide original work
  • Capacity to handle more than one project simultaneously
  • Excellent knowledge of computer and various software tools
  • Confident and smart to deal with the clients
  • Strong technical aptitude to learn new software and hardware
  • Ability to pay attention to details and be well organized
  • Knowledge of the industry and new technologies


Requirements

  • 18 years above and Malaysian citizens.
  • Familiar with the standard Adobe Creative Suite tools—Photoshop, Illustrator—as well as Adobe Premiere, Flash, and After Effects
  • Be able to plan, shoot, and edit high quality video content and photographs
  • Must have high attention to detail and excellent personal communication skills
  • Portfolio showcasing digital work as a designer may be required
  • A degree in multimedia and graphic designing 
  • Diploma or certified courses in the relevant field will also prove to be beneficial for this position

*You will be working at Zeve HQ in Setapak, Kuala Lumpur.

 

 

JOB VACANCY - DIGITAL CONTENT

The core function of the job is developing a content strategy based on a company’s or client’s business objectives and a customer’s or end user’s needs. Creative professionals in this role oversee content requirements and create content strategy deliverables across a project life cycle. This can include conducting content audits (qualitative analyses of all the content on a network of sites and social media accounts) as well as gap analyses.

The content strategist is often in charge of creating and maintaining editorial calendars, style guides, taxonomies, metadata frameworks and content migration plans. Content strategists may also be responsible for managing other employees and freelancers, maintaining budgets, and assisting with the technical integration of content.

Responsibilities

  • Creating specifications and appropriate content for the brand’s designated audience
  • Strategizing and improving content delivery and promotion
  • Championing content marketing strategy across the company
  • Setting guidelines for the tone, style and voice of all brand content
  • Setting editorial strategy so content is consistent and compelling across all delivery streams
  • Measuring and analyzing what’s working and what isn’t with regard to the brand’s content marketing efforts
  • Solid Copywriting Skills
  • Content Presentation Skills
  • Content Delivery Skills
  • Campaign Experience
  • Content Monetization Skills
  • Multitasking and Organizational Skills
  • An Analytical Mind
  • High-level thinkers
  • Standout idea generators and problem solvers with excellent communication and organizational skills
  • Ability to compellingly communicate a brand’s story, and a design sensibility
  • Experience and strong search engine optimization (SEO)
  • Experience search engine marketing (SEM) skills

Requirements

  • Male or Female
  • Proven working experience
  • Minimum education qualification is DEGREE
  • 18 years above and Malaysian citizens.
  • Level-Headed Under Pressure
  • Proven experience
  • Excellent communication and presentation skills
  • Ability to multi-task, prioritize, and manage time effectively

*You will be working at Zeve HQ in Setapak, Kuala Lumpur.

 

 

SEND YOUR RESUME/CV/PORTFOLIO

dhea@zeveshoes.com | 019-3738180

If you think you have what it takes to join our amazing team, you can send your resume to dhea@zeveshoes.com | 019-3738180 and we will be in touch with you as soon as we can!

Thank you.