FREE SHIPPING IN MALAYSIA
All orders above RM200 are entitled for FREE Shipping. We cover Semenanjung/Peninsular Malaysia, Sabah, Sarawak & Labuan.
For orders below RM200:
Semenanjung Malaysia = RM 10 per pair
Sabah/Sarawak/Labuan = RM 20 per pair
FREE SIZE EXCHANGE IN MALAYSIA
All size exchanges in Semenanjung Malaysia are FREE. As for Sabah/Sarawak/Labuan the buyer would need to pay for the return shipping. We will cover the cost of shipping the correct shoes to you for FREE.
HOW TO EXCHANGE SIZE
1) Please go to this link and fill the required information. Click here.
2) After confirmation, we will send you the POS LAJU Airway Bill in PDF.
3) Print out the POS LAJU Airway Bill and stick it on the parcel.
4) Drop the parcel to your nearest Pos Laju office.
5) Notify us once you are done and we will ship your new shoes.
Delivery Tracking Number
Delivery tracking number will be emailed to you once it is made available. We usually ship within 1-2 working days after confirmation of payment. Please note that it may take up to 24 hours before your tracking code appear in Poslaju's tracking system. Poslaju normally keys in tracking code at the end of the day.
Tracking Your Parcel
You can use tracking code provided and key it into the following links to track your shipment: http://www.poslaju.com.my/track-trace/
It is the customer's responsibility to arrange a receiver for the shipment. We can only ensure that we ship to the correct address supplied to us during checkout process. It is advisable to consider having work/office address as receiving address over residential address. Please ensure the shipping address given is absolutely correct and accurate because we are unable take responsibility with inaccurate information.
International ShippingFor international shipping, please click here.